Terms and Conditions for Hello Waxhaw

Last Updated: May 28, 2025

Welcome to Hello Waxhaw!

These Terms of Service ("Terms") govern your use of the Hello Waxhaw website at https://hellowaxhaw.com ("Website") and the services provided by Hello Waxhaw. By using our Website and services, you agree to these Terms.

1. Description of Hello Waxhaw

Hello Waxhaw is a local business directory platform that connects residents of Waxhaw, North Carolina with local businesses and services. We provide a searchable directory of businesses, allowing users to discover local establishments and enabling business owners to promote their services to the local community.

2. User Accounts and Business Listings

2.1 User Accounts: Users may create accounts to access certain features of our platform, including submitting business listings and managing their profiles.

2.2 Business Listings: Business owners can submit their business information for inclusion in our directory. By submitting a business listing, you represent that:
- You have the authority to list the business
- All information provided is accurate and current
- You own or have permission to use any images or content submitted
- Your business operates legally and complies with all applicable laws

2.3 Listing Fees: Business listings are available for an annual fee of $97. Payment is processed securely through our payment processor.

3. Content and Conduct

3.1 User Content: Users are responsible for all content they submit, including business information, reviews, and comments. You grant Hello Waxhaw a non-exclusive license to use, display, and distribute your content on our platform.

3.2 Prohibited Content: Users may not submit content that is:
- Illegal, harmful, or offensive
- Fraudulent or misleading
- Violates intellectual property rights
- Contains spam or unsolicited commercial content
- Impersonates another person or business

3.3 Content Moderation: Hello Waxhaw reserves the right to review, edit, or remove any content that violates these Terms.

4. Refund Policy

We offer a full refund for business listing fees within 30 days of purchase if you are not satisfied with our service. Refund requests must be submitted to our support team at aidan@hellowaxhaw.com.

5. Limitation of Liability

Hello Waxhaw provides the directory service "as is" without warranties. We are not responsible for:
- The accuracy of business information submitted by users
- Interactions between users and businesses
- Any damages arising from use of our service
- Business disputes or service quality issues

6. Privacy and Data

We collect and store user data as necessary to provide our services. For details on how we handle your data, please refer to our Privacy Policy at https://hellowaxhaw.com/privacy-policy.

7. Intellectual Property

The Hello Waxhaw website, including its design, content, and functionality, is protected by copyright and other intellectual property laws. Users may not copy, modify, or distribute our proprietary content without permission.

8. Termination

We may suspend or terminate user accounts that violate these Terms. Users may delete their accounts at any time by contacting our support team.

9. Governing Law

These Terms are governed by the laws of North Carolina, United States. Any disputes will be resolved in the courts of Union County, North Carolina.

10. Updates to Terms

We may update these Terms from time to time. Users will be notified of significant changes via email. Continued use of our service after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms of Service, please contact us at:
Email: aidan@hellowaxhaw.com
Support: support@hellowaxhaw.com

Thank you for using Hello Waxhaw and supporting local businesses!